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Why Warmth Is the Underappreciated Skill Leaders Need The case for demonstrating more than just competence. (Kellogg Insight, 4 minutes)
Why Trying to Be Less Awkward Never Works "Trying to do something while worrying about how you’re doing it is like doing two things at once, she said. One of those things is going to suffer." (New York Times, 5 minutes)
There's No Such Thing as Difficult People "Often ... leaders don’t agree with, like, or trust one another, but they choose to collaborate with “difficult others” because they think it’s the best way to make progress on the issues they care about." Learn the 3 steps to dealing with challenging relationships. (Strategy & Business blog, 5 minutes)
Interpersonal Skills Resources